F.A.Q.

  • How long will it take to receive my order?
    Wellevance Wraps are made to order, so please allow 1-2 weeks before your order is shipped. Shipments are processed with USPS, and delivery times can vary depending on your location. 
  • How do I put on my Wellevance Wrap?
    No need to untie the Wellevance Wrap, just loop it around your wrist until it is just right!
  • Can I make my Wellevance Wrap smaller?
    Yes! Untie the tabs, tie an additional one or two knots, and retie tabs.
  • Can I tighten the Wellevance Wrap spiral?
    Yes! Untie tabs, twist by hand in the direction of the wrap’s natural spiral, and retie tabs.
  • Are all Wellevance Wraps exactly the same?
    Every Wellevance Wrap will vary slightly because each piece is made by hand.
  • What is the standard life of an Wellevance Wrap?
    Wellevance Wraps naturally wear over time from the elements it comes into contact with, such as sunscreen, chlorine, and the oils from our skin. Gentle hand washing and line drying (out of direct sunlight) will preserve the fabric fibers and wood tag longer. Be sure to minimize the soaking of the wood tag.
  • What is your exchange or refund policy?
    We handle returns and exchanges on a case-by-case basis, and place customer satisfaction at the center of our policy decisions.
  • How do I contact Wellevance Customer Service?
    We are working our hardest to respond to you! We take evenings and weekends off, but we promise to get back to you as soon as possible!

Email us at wellteam@wellevance.com or use the form below.

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